Terms & Conditions

At Golden Fusions, our commitment extends beyond mere satisfaction; we’re passionately dedicated to crafting a delightful experience for every client. Our focus is on seamlessly integrating accessibility and usability into our website, ensuring each visit is not just convenient but also a journey of refined discovery. Our mission is to elevate your experience with us, transcending the ordinary to deliver an engaging, professional, and memorable adventure in the realm of fine jewelry.
Welcome to Golden Fusions, where professionalism meets elegance, making every interaction a step into a world of sophisticated charm.

1. Introduction

Welcome to Golden Fusions. By accessing our website or purchasing from us through third-party marketplaces, you agree to these Terms and Conditions. Customers making purchases through our online site are entitled to a right of withdrawal within 14 days in accordance with the Distance Sales Contract.
At Golden Fusions, we take pride in the authenticity and quality of our creations. Each piece in our collection is crafted from solid gold, ensuring lasting beauty and value. Unlike gold-plated jewelry, our products are made entirely of pure gold, offering not just a touch of luxury, but a promise of enduring elegance. Experience the timeless allure of real gold with Golden Fusions, where every piece is a testament to true quality and craftsmanship.

2. Products and Services

We offer gold jewelry for sale. Product descriptions and images are provided for informational purposes. Actual products may vary.

3. User Obligations

Users are required to provide truthful, accurate, and complete information during the purchase process. This includes, but is not limited to, personal identification, contact details, and payment information.
The user is responsible for any inaccuracies or omissions in the information provided. Users are responsible for maintaining the confidentiality and security of their account credentials. Any activities under the user’s account are presumed to be conducted by the account holder. Immediate notification to Golden Fusions is required in case of any unauthorized use of the user’s account or breach of security.
The products purchased from Golden Fusions are for personal use or gifting, and not for resale. Any suspected resale of our products for commercial gain without express written consent from Golden Fusions is strictly prohibited and may result in account termination and legal action. 

4. Pricing and Payment

At Golden Fusions, we are committed to transparent and fair pricing. All prices for our products are clearly listed on our website and are subject to change without prior notice.
Payments are accepted through secure methods as listed on our website. We guarantee the security of your payment information with the utmost professional rigor and adherence to legal data protection standards. Your financial safety and privacy are our top priority, and we employ state-of-the-art security measures to ensure the confidentiality and integrity of your transactions.
We do not offer price adjustments or partial refunds if items are marked down after purchase.
Your order will be confirmed and processed only after successful payment authorization. You will receive an email confirmation with your order details.
For international transactions, additional fees such as conversion fees may be charged by your bank or payment service provider.

5. Shipping and Delivery

We ship globally. Delivery times may vary. We are not responsible for delays caused by shipping companies or customs. At Golden Fusions we are dedicated to ensuring timely and secure delivery of your purchases. Our shipping policies are designed to provide you with a reliable and efficient delivery experience. We offer shipping to various domestic and international destinations. Please note that shipping availability and delivery times may vary based on the destination. Shipping fees are determined based on the destination, weight, and dimensions of the package. Shipping costs will be calculated and displayed at the checkout before you complete your order. We use reputable shipping carriers to ensure your order arrives safely and on time.
Certain products may be subject to shipping restrictions due to their value or nature.
Customers are responsible for providing accurate shipping address information. We are not responsible for items not received due to incorrect address details.
You will receive a tracking number once your order has been dispatched. For international orders, customs fees, import duties, and taxes are not included in the item price or shipping cost. These charges are the buyer’s responsibility and may vary depending on the country’s regulations. In the event of any delivery issues, such as delays or lost packages, please contact our customer service team. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Returns and Refunds or Exchanges

Returns are accepted within 14 days of receiving the product. Items must be in original condition. Items must be returned in their original condition, unworn, unaltered, and free of damage. All original packaging, certificates, and receipts must be included. Refunds are processed upon receipt and inspection of the returned item.  Requests for returns or exchanges for items purchased through our stores on third party websites (Etsy or other local marketplaces) must be made through the respective website. Custom-made or personalized items, such as engraved or resized pieces, are not eligible for return.
Upon receiving and inspecting the returned item, if it meets our return criteria, a refund will be issued. Please allow maximum of 14 business days for your return to be processed and the refund to be issued. Customers are responsible for return shipping costs unless the return is due to a defective product or a shipping error on our part. Order cancellations are only possible before the order is processed and shipped. Custom orders cannot be canceled once production has commenced.
For product exchange procedures, customers must visit our stores with all documents provided at the time of purchase (product certificate, invoice, product packaging).

7. Intellectual Property

All content on our website and third-party marketplaces, including images, designs, and text, is owned by Golden Fusions or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

Golden Fusions is not liable for any indirect, incidental, consequential damages arising out of or in connection with our products, services, or these Terms and Conditions.